NO OVERNIGHT OR NEXT DAY AIR SHIPPING EVER
The TBolt USA Shipping and Return Policy is pretty simple.Shipping is included in orders over $50 to the
We Ship 5 Days a week. If you order by 4pm Monday-Friday,
your order will likely be shipped same day.
Please note: We do NOT ship on Saturday.
Most parts orders are shipped via USPS Priority Mail. Priority mail is generally 2-3 days transit, anywhere in the country. At times, it make take a few extra days before shipping a part dues to various conditions.
Most orders ship the same, or next day. If you would like to make sure we have an item in stock, or how long it will take to ship, before placing your order, just send an email to TheCRKid@TBoltUSA.com and it will be responded to promptly.
Large or heavy items like forks, frames, seats, or engines we use FedEx or UPS. When using FedEx or UPS packages can take anywhere from 1-6 days depending on how far the item has to travel. For information about shipping pit bikes, please see Pit Bike Shipping Info in our Tech Data section.
Some parts which cost us a lot more money to send, have a "Flat Rate" shipping fee noted at the bottom of the sale.
If an item has an additional fee it will have a box like this:
This is how much we pay to ship these large parts. We do not mark-up shipping. In this example, an engine costs an additional 40 dollars to ship, because it is very large, and heavy.
If you have any questions, please contact us before placing your order.
Under no circumstances will we pay for express or expedited shipping.
If you would like to upgrade your shipping please notify us when placing your order, and we will respond with a price quote.
We Gladly Ship Internationally
ALL INTERNATIONAL ORDERS REQUIRE ADDITIONAL FREIGHT
All international orders will be considered F.O.B Origin.
FOB origin indicates the buyer pays shipping cost and takes responsibility for the goods when the goods leave our premises.
We only accept PAYPAL, Western Union, or Wire Transfer for International orders. Just select PayPal to use an existing account.
This page will eventually be updated with a full list of International shipping destinations, estimated transit times, and costs.
International Orders will contain Proper Accurate Customs Declarations
Customs declarations will include the total retail price of all contained items, and will be marked as merchandise. There are no exceptions to this policy.
If you want a FREE PayPal account and donÂ’t have one go here:
Parts Orders and Small Products
For smaller parts and items like Bore Kits, Cams, Throttles, Cables, etc we use USPS Priority mail Flat Rate Boxes.
Please click here and add the shipping box that most fits your order to your cart before checking out. If you select a box that won't fit your order, we will notify you, and adjust the price acordingly. These rates are discounted!
Of course, all of these policies require your shipment location to be within reason. In special circumstances we may require additional shipping charges before we can send your order. This is only every common with shipment of complete vehicles. Here are some examples of areas that may require additional consideration: Highly impacted areas, such as Manhattan. Highly inaccessible areas like the Florida Keys, or more remote parts of Long Island. Offshore islands without any connecting bridges or roads like Nantucket.
NO REFUNDS ON SHIPPING
At TBolt USA we often ship products for no additional cost. We do, however, pay to ship them to you. If you want to return, or exchange something we will not refund you the price we paid to ship your product to you, even if you got "Free Shipping". If you'd like, please ask, and we can send you our shipping invoice we keep on file. Most small parts orders often cost about $8 to $25 to ship, engines, suspension, and larger things are usually $40-50 and bikes are often around $200.
NOTHING SHIPS ON WEEKEND OR HOLIDAYS
We do our best to get your products out ASAP and to the shipping company fast
Any automated shipping info supplied by the online system is only an estimate and never an exact delivery date
Mail order companies can never give exact delivery dates
If You choose to pay for express or upgraded shipping we will try our best to get the order to you faster and we will pay for higher levels of shipping services as we see fit
Howerever We resere the right to consolidate orders if every piece is not ready and We will NOT Refund upgrade shipping charges